Position title: Senior Change Manager, Performance & Transformation
Position type: Temporary - Parental Leave cover
Location: Geneva
Purpose of the position: Design and drive holistic change management in support of corporate transformation and operational effectiveness at Gavi enterprise level
Department:Strategy, Funding & Performance (SFP)
Team: Performance & Transformation
Reports to: Head, Performance & Transformation
Career step level: 4

Gavi, the Vaccine Alliance is a public-private partnership committed to saving children's lives and protecting people's health by increasing equitable use of vaccines in lower-income countries. The Vaccine Alliance brings together implementing country and donor governments, the World Health Organisation, UNICEF, the World Bank, the vaccine industry, technical agencies, civil society, the Bill & Melinda Gates Foundation and other private sector partners. Gavi uses innovative finance mechanisms, including co-financing by recipient countries, to secure sustainable funding and adequate supply of quality vaccines. Since 2000, Gavi has contributed to the immunisation of more than 1 billion children and the prevention of more than 16 million future deaths.

Gavi’s strategy for the 2021-25 period (‘Gavi 5.0’, recently updated into ‘Gavi 5.1’) focuses on increasing equity of immunisation programmes by reaching marginalised children in the world’s poorest countries with the objective to save millions of lives. The strategy also includes a focus on ensuring continued success of immunisation programmes in former Gavi-eligible countries, and on providing access to Covid-19 vaccines to address the health and economic impacts of the largest pandemic in a century.

THE ROLE
The newly created Performance and Transformation team supports the Gavi leadership and Board in putting the key organisational enablers in place to accelerate the roll-out of Gavi 5.1. Acting as the Gavi Enterprise PMO, this includes (i) strengthening the corporate performance management process in the Gavi Secretariat to ensure Gavi’s leadership steers the organisation towards results; (ii) building a prioritised pipeline of transformative operational excellence initiatives with a compelling business case and providing portfolio level oversight of these initiatives; and (iii) in partnership with the business, managing a set of high impact initiatives with a focus on cultural change (e.g. health of the Alliance partnership, engaged and motivated workforce) and simplification of corporate structures and processes (e.g., workforce planning).

The Senior Change Manager, Performance & Transformation will enable the ambitious transformation agenda by creating and driving a holistic change management strategy and approach. They will work with the Director, Strategy, Funding & Performance, the Head, Performance and Transformation, Gavi’s Internal Communications Manager as well as other leaders of Gavi’s operational effectiveness agenda, such as the Chief People and Experience Officer, as a thought partner on change management priorities and goals. They will develop and manage concrete approaches and plans and create, under the guidance of the Gavi communications team, contents and communications for staff and other stakeholder engagement, ensuring that Gavi’s transformation journey is understood and owned among the key stakeholders within the organisation.



MAIN DUTIES/RESPONSIBILITIES
The Senior Change Manager, Performance & Transformation will be instrumental in creating a culture of operational excellence in the Gavi Secretariat by ensuring the principles of change management are included in individual initiative plans, engaging staff on the drivers and goals of operational excellence, spreading information on approaches and needs, celebrating successes and ensuring effective two-way communication on the initiatives. Under the guidance of Gavi communication team they work on the development, implementation and management (including the creation of relevant contents) of a holistic set of change management channels and actions tailored to the needs of the Secretariat and Alliance and building on the existing experience and expertise.

Concrete activities will include:
- As part of Gavi’s operational effectiveness priorities and working with Gavi communications team, develop an overarching change management strategy and approach for the operational excellence agenda based on a deep understanding of the individual initiatives and overarching goals, knowledge of industry best practice as well as Gavi-internal knowledge & experience.
- Coordinate, evaluate and guide change management across a portfolio of initiatives through our standard approach
- Report on portfolio, impact and saturation to support decision-making. Work with individual initiative sponsors, leads and project teams to ensure the initiative plans reflect the aligned change management approach and that their needs are reflected in the overarching plan, as well as in implementing the change management plans.
- Translate the overarching and initiative-specific change management strategies and approaches into a concrete plan, coordinate and execute its implementation.
- Develop concrete contents for change management activities, such as engaging materials for staff meetings on operational excellence overall and individual initiatives, regular information sharing (physical and online, including in Gavi’s intranet) such as videos, testimonials and other innovative formats that spread information and create excitement for operational excellence.
- Drive the development and ongoing management of a network of Gavi-internal operational excellence “excellerators” designed to facilitate information sharing and organisation-wide dialogue on operational excellence.
- Establish formats for effective two-way communication and tools to monitor staff sentiment during the operational excellence journey, as well as assist in developing responses to findings
- Collaborate seamlessly with Gavi communications colleagues and liaise with Gavi’s external agencies (e.g., creative agencies) as required to create a holistic strategy, plan and materials.
- Assess impact of initiative and change management, develop and implement course corrections on the latter as necessary.
- Identify, design and provide expert input to opportunities to upskill the wider Gavi organisation on change management