Position title: Chief Digital Transformation Officer (CDTO)
Position type: 5-year fixed term contract (possibility for renewal)
Location: Geneva
Purpose of the position: To lead and shape the organisation's digital strategy, ensuring technology is leveraged to maximise the impact of Gavi’s mission to achieve equity in immunisation.
Department: Office of the CEO
Reports to: Chief Executive Officer
Career step level:7

Gavi, the Vaccine Alliance is a public-private partnership committed to saving children's lives and protecting people's health by increasing equitable use of vaccines in lower-income countries. The Vaccine Alliance brings together implementing country and donor governments, the World Health Organisation, UNICEF, the World Bank, the vaccine industry, technical agencies, civil society, the Bill & Melinda Gates Foundation and other private sector partners. Gavi uses innovative finance mechanisms, including co-financing by recipient countries, to secure sustainable funding and adequate supply of quality vaccines. Since 2000, Gavi has contributed to the immunisation of more than 981 million children and the prevention of more than 16 million future deaths.

THE ROLE
Gavi seeks a visionary Chief Digital Transformation Officer (CDTO) to lead and shape the organisation's digital strategy, ensuring technology is leveraged to maximise the impact of Gavi’s mission to achieve equity in immunisation. The CDTO will drive digital innovation across all functional areas, overseeing the development of digital platforms, modernising information systems, and fostering a culture of continuous digital evolution aligned with Gavi’s mission. This role includes a particular focus on leveraging artificial intelligence (AI) to drive innovation and improve operational efficiency in support of public health outcomes.

The CDTO will work closely with senior leadership, external stakeholders, and technical teams to ensure the successful integration of advanced technologies such as AI, big data, and cloud solutions to streamline Gavi’s vaccine supply chain, expand its reach, and improve immunisation coverage. The ideal candidate will have a strong track record in digital transformation, experience working in global health and development sectors, and the ability to navigate complex multi-stakeholder environments.

The CDTO will ensure that all digital initiatives prioritise security, equity, and accessibility, contributing to Gavi's mission of leaving no one behind in immunisation efforts. Additionally, the CDTO will have oversight of the Knowledge Management and Technology Services function (IT), IT support, and Cyber Security for the organisation.

Key objectives:
-Drive digital innovation and serve as a change agent throughout the organisation;
-Set and implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones, specifically aimed at enhancing immunisation efforts;
-Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem aligned with Gavi’s mission;
-Oversee the integration of AI, big data, and cloud solutions to streamline operations, particularly within the vaccine supply chain.

MAIN DUTIES/RESPONSIBILITIES
- Oversee Knowledge Management and Technology Services department including IT, IT support, and Cyber Security to ensure robust digital infrastructure supporting Gavi’s operations and strategic goals;
- Develop and implement a comprehensive digital transformation strategy, by working with cross functional partners to map and transition analogue processes to digital ones with an emphasis on optimising Gavi’s digital strategies and outreach;
- Champion the use of digital technology and practices to engender a digital mindset from the top down with a strong emphasis on AI integration;
- Lead cross-functional teams to identify opportunities for AI and digital innovation across all departments, focusing on improving vaccine delivery, supply chain management and immunisation coverage;
- Oversee the development and implementation of AI-driven solutions to optimise business processes, enhance data analysis, and improve decision-making capabilities, especially in areas critical to immunisation efforts;
- Collaborate with senior leadership to ensure alignment of digital initiatives with overall organisational goals;
- Manage the digital transformation budget, ensuring efficient allocation of resources and maximising return on investment;
- Foster a culture of innovation and continuous learning, promoting AI literacy and digital skills development throughout the organisation;
- Instrumental in leading extensive change management efforts, driving significant organizational changes that leverage existing processes and systems, while also pioneering and establishing innovative concepts that are currently undeveloped within the organization;
- Ensure data security, privacy, and ethical considerations are prioritised in all AI and digital transformation projects, with a special focus on maintaining the security of immunisation related data;
- Measure ROI for digital projects, fine-tuning approaches as needed to ensure that Gavi is investing in the appropriate tools and resources to support its global health mission;
- Establish key performance indicators (KPIs) to measure the success of digital transformation initiatives, with a focus on improving immunisation coverage and equity;
- Ensures collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital-innovation ecosystem within Gavi.